HLTHMGT 721 : Health Management
Medical and Health Sciences
2023 Semester One (1233) (15 POINTS)
- This course, HLTHMGT721 aims to apply general management principles, business management skills, and techniques in the health sector. Particular attention is paid to managing in the context of professional health organisations.
- The course is made up of six modules. The topics of these modules include the role of the health manager, the functioning of healthcare organisations, different perspectives on health management, Human Resource (HR) Management, Managing teams, Performance Management, Public Health Entrepreneurship, project management, StageGate Model, Financial Resource Management and Business Model Canvas (BMC) to develop a public health related business plan.
- Management and leadership topics are discussed from the perspective of contemporary health organisations, and particular attention is paid to management skills, SWOT analysis and techniques such as Porter Five Forces.
- In light of health organisations being heavily human resource-intensive, there is a focus on human resource management, conflict management, performance management and on leading and managing multidisciplinary teams.
- A feature of the course is the active participation of all involved. As we reflect and build on our experiences and share these with others in a theoretical context, learning takes place in the applied field of health management.
- The course is taught in a blended model. Half of the course is in a face to face workshops. Throughout the course, the material is applied within simulations, case studies, discussions and in-class debates.
- The students are expected to complete the assignments such as one case study, one essay, two reports including a business plan preparation, two reflections on learning (ROL) and the final group oral presentation to assess the learning outcome.
- The course will help students critically evaluate how to be an effective healthcare manager and address the various demands of working in a complex dynamic environment of a healthcare organisation.
- There will be NO final exam in this course, No mathematical calculation and purely 100% coursework assessment (both individual and group work based).
Capabilities Developed in this Course
|Capability 1:||Disciplinary Knowledge and Practice|
|Capability 2:||Critical Thinking|
|Capability 3:||Solution Seeking|
|Capability 4:||Communication and Engagement|
|Capability 5:||Independence and Integrity|
|Capability 6:||Social and Environmental Responsibilities|
- Critically evaluate what health management entails and why health organisations behave as they do (Capability 1.2 and 2.2)
- Develop and demonstrate an understanding of how organisations should function if they are to meet their goals and objectives, and why they do not always operate as people think they should (Capability 2.1, 2.2, 3.1 and 5.1)
- Apply theoretical concept of engagement, participation and performance to demonstrate how effective teams are built (Capability 1.1, 3.2 and 4.1)
- Explain how change can be managed in a healthcare setting (Capability 1.1, 2.1, 2.2 and 5.1)
- Develop and demonstrate skills in leadership, essay writing, report writing, teamwork, and producing group work assignments in the form of a final report writing (business plan preparation) and final oral presentation (Capability 1.1, 1.2, 2.1, 2.2, 3.1, 3.2, 4.1, 4.2, 5.1, 5.2, 5.3, 6.1 and 6.2)
|Case Studies||5%||Individual Coursework|
|Essay on case study and Reflection on Learning1(ROL1)||20%||Individual Coursework|
|Report1 and critical review||25%||Individual Coursework|
|Final Report2 (Business Plan ) and ROL2||35%||Group & Individual Coursework|
|Final Oral Presentation||15%||Group & Individual Coursework|
|Assessment Type||Learning Outcome Addressed|
|Essay on case study and Reflection on Learning1(ROL1)|
|Report1 and critical review|
|Final Report2 (Business Plan ) and ROL2|
|Final Oral Presentation|
This course is a standard 15-point course and students are expected to spend 10 hours per week involved in each 15-point course that they are enrolled in.
For this course, you can expect 12 hours of lectures, 12 hours of self-paced e-learning modules, 50 hours of reading and thinking about the content, and 75 hours of work on assignments and/or test preparation.
- Attendance is required at scheduled activities, lectures, and workshops to complete the components of this course, including in-class exercises.
- Lectures and other learning activities, including seminars, will be available as recordings or slides.
- Attendance on campus is required for the final oral presentation.
- The activities for the course are scheduled as a block delivery.
Course materials are made available in a learning and collaboration tool called Canvas which also includes reading lists and lecture recordings (where available).
Please remember that the recording of any class on a personal device requires the permission of the instructor.
At the end of every semester students will be invited to give feedback on the course and teaching through a tool called SET or Qualtrics. The lecturers and course co-ordinators will consider all feedback and respond with summaries and actions.
Your feedback helps teachers to improve the course and its delivery for future students.
Class Representatives in each class can take feedback to the department and faculty staff-student consultative committees.
The University of Auckland will not tolerate cheating, or assisting others to cheat, and views cheating in coursework as a serious academic offence. The work that a student submits for grading must be the student's own work, reflecting their learning. Where work from other sources is used, it must be properly acknowledged and referenced. This requirement also applies to sources on the internet. A student's assessed work may be reviewed against online source material using computerised detection mechanisms.
Class representatives are students tasked with representing student issues to departments, faculties, and the wider university. If you have a complaint about this course, please contact your class rep who will know how to raise it in the right channels. See your departmental noticeboard for contact details for your class reps.
All students are asked to discuss any impairment related requirements privately, face to face and/or in written form with the course coordinator, lecturer or tutor.
Student Disability Services also provides support for students with a wide range of impairments, both visible and invisible, to succeed and excel at the University. For more information and contact details, please visit the Student Disability Services’ website http://disability.auckland.ac.nz
If your ability to complete assessed coursework is affected by illness or other personal circumstances outside of your control, contact a member of teaching staff as soon as possible before the assessment is due.
If your personal circumstances significantly affect your performance, or preparation, for an exam or eligible written test, refer to the University’s aegrotat or compassionate consideration page https://www.auckland.ac.nz/en/students/academic-information/exams-and-final-results/during-exams/aegrotat-and-compassionate-consideration.html.
This should be done as soon as possible and no later than seven days after the affected test or exam date.
In the event of an unexpected disruption, we undertake to maintain the continuity and standard of teaching and learning in all your courses throughout the year. If there are unexpected disruptions the University has contingency plans to ensure that access to your course continues and course assessment continues to meet the principles of the University’s assessment policy. Some adjustments may need to be made in emergencies. You will be kept fully informed by your course co-ordinator/director, and if disruption occurs you should refer to the university website for information about how to proceed.
The delivery mode may change depending on COVID restrictions. Any changes will be communicated through Canvas.
Student Charter and Responsibilities
The Student Charter assumes and acknowledges that students are active participants in the learning process and that they have responsibilities to the institution and the international community of scholars. The University expects that students will act at all times in a way that demonstrates respect for the rights of other students and staff so that the learning environment is both safe and productive. For further information visit Student Charter https://www.auckland.ac.nz/en/students/forms-policies-and-guidelines/student-policies-and-guidelines/student-charter.html.
Elements of this outline may be subject to change. The latest information about the course will be available for enrolled students in Canvas.
In this course students may be asked to submit coursework assessments digitally. The University reserves the right to conduct scheduled tests and examinations for this course online or through the use of computers or other electronic devices. Where tests or examinations are conducted online remote invigilation arrangements may be used. In exceptional circumstances changes to elements of this course may be necessary at short notice. Students enrolled in this course will be informed of any such changes and the reasons for them, as soon as possible, through Canvas.