INFOSYS 751 : Qualitative Methods in Information Systems

Business and Economics

2025 Semester Two (1255) (15 POINTS)

Course Prescription

Focus is on the conduct and evaluation of qualitative research for the information systems discipline. Reviews various qualitative research methods and ways of analysing qualitative data and the challenges of writing up qualitative research work for conferences and peer-reviewed academic journals.

Course Overview

The purpose of this course is to provide advanced education and training in qualitative research methods for postgraduate students. The course looks at the underlying research philosophies and possible qualitative research designs in business and management. It also explores how a variety of qualitative research methods, including action research, case study research, ethnographic research and grounded theory, can be used in business and management. The course aims to achieve this through lectures, practical exercises, and class discussions of qualitative studies and examples.

Course Requirements

Restriction: MKTG 703, 704

Capabilities Developed in this Course

Capability 1: People and Place
Capability 2: Sustainability
Capability 3: Knowledge and Practice
Capability 4: Critical Thinking
Capability 5: Solution Seeking
Capability 6: Communication
Capability 7: Collaboration
Capability 8: Ethics and Professionalism
Graduate Profile: Master of Commerce

Learning Outcomes

By the end of this course, students will be able to:
  1. Display familiarity with a broad range of qualitative research methods and approaches used within information systems and operations and supply chain management (Capability 3 and 4)
  2. Apply important ethical principles related to research (Capability 1.1, 1.2, 2 and 8)
  3. Apply critical thinking by presenting and evaluating arguments in an academic fashion (Capability 4, 5, 6.1, 6.2 and 7)
  4. Exhibit competence in critiquing the research methods sections of qualitative research articles (Capability 4, 6.1 and 6.2)
  5. Demonstrate the effective writing and presenting of a research proposal using qualitative methods published in some of the leading academic journals (Capability 4, 6.1 and 6.2)

Assessments

Assessment Type Percentage Classification
Individual Assignments 25% Individual Coursework
Group Assignments 25% Group Coursework
Final individual Examination 50% Individual Examination
Assessment Type Learning Outcome Addressed
1 2 3 4 5
Individual Assignments
Group Assignments
Final individual Examination

Workload Expectations

This course is a standard 15 point course and students are expected to spend 10 hours per week involved in each 15 point course that they are enrolled in.

For this course, you can expect one 2 hour lecture, 1 hour tutorial (TBC),  5 hours of reading and thinking about the content and on average 2 hours of work on assignments.

Delivery Mode

Campus Experience

Attendance is compulsory for all lectures. 
The activities for the course are scheduled as a standard weekly lecture as per the timetable.

Learning Resources

Course materials are made available in a learning and collaboration tool called Canvas which also includes reading lists and lecture recordings (where available).

Please remember that the recording of any class on a personal device requires the permission of the instructor.

The required textbook is Myers, Michael D. Qualitative Research in Business & Management. Sage Publications, 3rd edition, 2020. As well as the textbook, students are  required to read a few journal articles provided on Canvas (the course page hosted by the university library). Additionally, students are expected to read more widely including articles from any recognised journal in IS or OM. Many useful citations can be obtained from the AIS E-Library, the ACM Digital Library, Google Scholar, and other bibliographic databases such as ABI/Inform, Science Direct or the Emerald Library. Most of these libraries and databases are available online from the University of Auckland Library.

As well as the online reading material, all PowerPoint slides will be available on Canvas.

Student Feedback

At the end of every semester students will be invited to give feedback on the course and teaching through a tool called SET or Qualtrics. The lecturers and course co-ordinators will consider all feedback and respond with summaries and actions.

Your feedback helps teachers to improve the course and its delivery for future students.

Class Representatives in each class can take feedback to the department and faculty staff-student consultative committees.

This course was taught for many years by Prof. Michael Myers and always received good feedback. 

Academic Integrity

The University of Auckland will not tolerate cheating, or assisting others to cheat, and views cheating in coursework, tests and examinations as a serious academic offence. The work that a student submits for grading must be the student's own work, reflecting their learning. Where work from other sources is used, it must be properly acknowledged and referenced. A student's assessed work may be reviewed against electronic source material using computerised detection mechanisms. Upon reasonable request, students may be required to provide an electronic version of their work for computerised review.

Class Representatives

Class representatives are students tasked with representing student issues to departments, faculties, and the wider university. If you have a complaint about this course, please contact your class rep who will know how to raise it in the right channels. See your departmental noticeboard for contact details for your class reps.

Inclusive Learning

All students are asked to discuss any impairment related requirements privately, face to face and/or in written form with the course coordinator, lecturer or tutor.

Student Disability Services also provides support for students with a wide range of impairments, both visible and invisible, to succeed and excel at the University. For more information and contact details, please visit the Student Disability Services’ website http://disability.auckland.ac.nz

Special Circumstances

If your ability to complete assessed coursework is affected by illness or other personal circumstances outside of your control, contact a member of teaching staff as soon as possible before the assessment is due.

If your personal circumstances significantly affect your performance, or preparation, for an exam or eligible written test, refer to the University’s aegrotat or compassionate consideration page https://www.auckland.ac.nz/en/students/academic-information/exams-and-final-results/during-exams/aegrotat-and-compassionate-consideration.html.

This should be done as soon as possible and no later than seven days after the affected test or exam date.

Learning Continuity

In the event of an unexpected disruption we undertake to maintain the continuity and standard of teaching and learning in all your courses throughout the year. If there are unexpected disruptions the University has contingency plans to ensure that access to your course continues and your assessment is fair, and not compromised. Some adjustments may need to be made in emergencies. You will be kept fully informed by your course co-ordinator, and if disruption occurs you should refer to the University Website for information about how to proceed.

Student Charter and Responsibilities

The Student Charter assumes and acknowledges that students are active participants in the learning process and that they have responsibilities to the institution and the international community of scholars. The University expects that students will act at all times in a way that demonstrates respect for the rights of other students and staff so that the learning environment is both safe and productive. For further information visit Student Charter https://www.auckland.ac.nz/en/students/forms-policies-and-guidelines/student-policies-and-guidelines/student-charter.html.

Disclaimer

Elements of this outline may be subject to change. The latest information about the course will be available for enrolled students in Canvas.

In this course you may be asked to submit your coursework assessments digitally. The University reserves the right to conduct scheduled tests and examinations for this course online or through the use of computers or other electronic devices. Where tests or examinations are conducted online remote invigilation arrangements may be used. The final decision on the completion mode for a test or examination, and remote invigilation arrangements where applicable, will be advised to students at least 10 days prior to the scheduled date of the assessment, or in the case of an examination when the examination timetable is published.