MEDICINE 702 : Understanding Complex Clinical Systems

Medical and Health Sciences

2023 Semester One (1233) (15 POINTS)

Course Prescription

Draws across domains of system science, safety science, complexity theory, and implementation science to help analyse how leaders understand and effect change in healthcare. A particular focus is on understanding how things go wrong and how organisational culture, power, and politics impact on models of effective leadership within clinical systems.

Course Overview

MEDICINE 702 is fully online, enabling busy professionals to take part. There are six modules delivered online, and each one is followed by a 2 hour videoconference to discuss the material. Assessment involves three assignments, there is no final exam.

Course Requirements

No pre-requisites or restrictions

Course Contacts

Course Director: 
Assoc. Prof. Craig Webster
School of Medicine
c.webster@auckland.ac.nz

Capabilities Developed in this Course

Capability 1: Disciplinary Knowledge and Practice
Capability 2: Critical Thinking
Capability 3: Solution Seeking
Capability 4: Communication and Engagement
Capability 5: Independence and Integrity
Capability 6: Social and Environmental Responsibilities

Learning Outcomes

By the end of this course, students will be able to:
  1. Describe and explain the principles of systems science and complexity science and critically discuss their application to improving healthcare (Capability 2.1)
  2. Describe and discuss the application of theoretical and practical knowledge to leading improvements within complex clinical systems (Capability 1.1, 1.2, 3.1, 3.2, 4.1 and 6.1)
  3. Demonstrate an understanding of how politics, organisational culture, and personal factors affect leadership of improvements in healthcare (Capability 2.2 and 5.2)

Assessments

Assessment Type Percentage Classification
Assignment 1 30% Individual Coursework
Assignment 2 45% Individual Coursework
Assignment 3 25% Individual Coursework
Assessment Type Learning Outcome Addressed
1 2 3
Assignment 1
Assignment 2
Assignment 3

Workload Expectations

This course is a standard 15 point course and students are expected to spend 10 hours per week involved in each 15 point course that they are enrolled in.

For this course, you can expect 18 hours of online presentations, six 2-hour tutorials, 45 hours of reading and thinking about the content and 45 hours of work on assignments.

Delivery Mode

Online & Online

Attendance is expected at scheduled online activities including tutorials to complete components of the course.
The course will include live online events including group discussions and tutorials, and these will be recorded.
Attendance on campus is not required.
Where possible, study material will be available at course commencement.
This course runs to the University semester timetable and all the associated completion dates and deadlines will apply.

Learning Resources

Course materials are made available in a learning and collaboration tool called Canvas which also includes reading lists and lecture recordings (where available).

Please remember that the recording of any class on a personal device requires the permission of the instructor.

There are no required text books. Links to relevant readings are provided online.

Student Feedback

At the end of every semester students will be invited to give feedback on the course and teaching through a tool called SET or Qualtrics. The lecturers and course co-ordinators will consider all feedback and respond with summaries and actions.

Your feedback helps teachers to improve the course and its delivery for future students.

Class Representatives in each class can take feedback to the department and faculty staff-student consultative committees.

Previous students in this course have enjoyed the well-organised online format, and been highly satisfied with the course overall. Their feedback has also helped us to improve the online powerpoint presentations by providing transcripts, and ensuring the videoconference discussions are well-structured.

Academic Integrity

The University of Auckland will not tolerate cheating, or assisting others to cheat, and views cheating in coursework as a serious academic offence. The work that a student submits for grading must be the student's own work, reflecting their learning. Where work from other sources is used, it must be properly acknowledged and referenced. This requirement also applies to sources on the internet. A student's assessed work may be reviewed against online source material using computerised detection mechanisms.

Class Representatives

Class representatives are students tasked with representing student issues to departments, faculties, and the wider university. If you have a complaint about this course, please contact your class rep who will know how to raise it in the right channels. See your departmental noticeboard for contact details for your class reps.

Inclusive Learning

All students are asked to discuss any impairment related requirements privately, face to face and/or in written form with the course coordinator, lecturer or tutor.

Student Disability Services also provides support for students with a wide range of impairments, both visible and invisible, to succeed and excel at the University. For more information and contact details, please visit the Student Disability Services’ website http://disability.auckland.ac.nz

Special Circumstances

If your ability to complete assessed coursework is affected by illness or other personal circumstances outside of your control, contact a member of teaching staff as soon as possible before the assessment is due.

If your personal circumstances significantly affect your performance, or preparation, for an exam or eligible written test, refer to the University’s aegrotat or compassionate consideration page https://www.auckland.ac.nz/en/students/academic-information/exams-and-final-results/during-exams/aegrotat-and-compassionate-consideration.html.

This should be done as soon as possible and no later than seven days after the affected test or exam date.

Learning Continuity

In the event of an unexpected disruption, we undertake to maintain the continuity and standard of teaching and learning in all your courses throughout the year. If there are unexpected disruptions the University has contingency plans to ensure that access to your course continues and course assessment continues to meet the principles of the University’s assessment policy. Some adjustments may need to be made in emergencies. You will be kept fully informed by your course co-ordinator/director, and if disruption occurs you should refer to the university website for information about how to proceed.

The delivery mode may change depending on COVID restrictions. Any changes will be communicated through Canvas.

Student Charter and Responsibilities

The Student Charter assumes and acknowledges that students are active participants in the learning process and that they have responsibilities to the institution and the international community of scholars. The University expects that students will act at all times in a way that demonstrates respect for the rights of other students and staff so that the learning environment is both safe and productive. For further information visit Student Charter https://www.auckland.ac.nz/en/students/forms-policies-and-guidelines/student-policies-and-guidelines/student-charter.html.

Disclaimer

Elements of this outline may be subject to change. The latest information about the course will be available for enrolled students in Canvas.

In this course students may be asked to submit coursework assessments digitally. The University reserves the right to conduct scheduled tests and examinations for this course online or through the use of computers or other electronic devices. Where tests or examinations are conducted online remote invigilation arrangements may be used. In exceptional circumstances changes to elements of this course may be necessary at short notice. Students enrolled in this course will be informed of any such changes and the reasons for them, as soon as possible, through Canvas.