NURSING 775 : Leadership and Management for Quality Health Care

Medical and Health Sciences

2022 Semester One (1223) (30 POINTS)

Course Prescription

Builds management and leadership knowledge, competence and business acumen through project based learning. Focuses on critical thinking, quality service delivery and improvements and maximises organisational performance and change management.

Course Overview

The health care needs of the population and health system are changing rapidly, with increasing demands for innovative and flexible leadership and management by all health professionals. The course is based on positive organisational scholarship and assists participants to develop both their management and leadership capabilities so that they can increase their effectiveness in improving service development and delivery. A combination of effective leadership and effective management capability is not only critical for health professionals but can be developed at all levels of an organisation as part of an ongoing learning process.  The emphasis is on “doing leading”, which we refer to as ‘leaderful practice’ (Raelin 2011), and on understanding the actions that need to be taken by a person in a leading role, and the actions that followers also need to take if they are to be led. There is also an emphasis on combining “doing leading” with “doing managing”, in recognition that these two processes are complementary and must be mutually reinforcing if we are to have productive and healthy health professionals and organisations. This course is aimed at health professionals who are new to or intending to further their career in a management or leadership role.

Course Requirements

No pre-requisites or restrictions

Course Contacts

Susan Waterworth
Course Director
Senior Lecturer
Telephone: 09 923 5096
Emal: s.waterworth@auckland.ac.nz


Betty Lin
Group Services Administrator
betty.lin@auckland.ac.nz
Telephone 64 9 373 7599 extension 82517



Capabilities Developed in this Course

Capability 1: Disciplinary Knowledge and Practice
Capability 2: Critical Thinking
Capability 3: Solution Seeking
Capability 4: Communication and Engagement
Capability 5: Independence and Integrity
Capability 6: Social and Environmental Responsibilities
Graduate Profile: Master of Nursing

Learning Outcomes

By the end of this course, students will be able to:
  1. Describe and apply some of the key concepts from the leadership and management field, including followership. (Capability 1.1, 1.2, 2.1, 2.2, 2.3, 4.1, 5.1, 5.2, 6.1 and 6.2)
  2. Critically review the effectiveness of management and leadership practices in their work environment, including cultural and ethical practices. (Capability 1.1, 1.2, 1.3, 2.1, 2.2, 2.3, 3.1, 3.2, 4.1, 4.2, 5.1, 5.2, 6.1, 6.2 and 6.3)
  3. Assess health interventions, practices and systems in terms of their responsiveness to Maori and capacity to eliminate health inequities. (Capability 1.3, 2.1, 2.2, 2.3, 3.2, 4.1, 5.2, 5.3, 6.1, 6.2 and 6.3)
  4. Critically reflect upon their own leadership and management practice using a strength-based approach, identifying areas for personal, professional development to further enhance their effectiveness and ongoing learning. (Capability 1.2, 2.1, 2.3, 3.1, 4.1, 4.2, 5.1, 5.2, 5.3, 6.1 and 6.2)
  5. Identify and critically evaluate appropriate frameworks for improving quality and safety, managing service change and development (Capability 1.1, 1.2, 1.3, 2.1, 2.2, 3.1, 4.1, 4.2, 5.1, 5.3 and 6.3)
  6. Demonstrate an ability to influence health service delivery through effective project management. (Capability 3.1, 3.2, 4.1, 5.2, 5.3, 6.1, 6.2 and 6.3)
  7. Identify and evaluate contribution to the delivery of quality unit based health service delivery through the effective application of management and leadership competencies (Capability 1.1, 1.2, 1.3, 2.1, 2.2, 2.3, 3.1, 3.2, 4.1, 4.2, 5.1, 5.2, 5.3, 6.1, 6.2 and 6.3)
  8. Demonstrate the ability to collaborate across groups, accounting for differences in professional boundaries in a manner that will improve health services or outcomes for individuals, communities and populations. (Capability 1.1, 1.2, 1.3, 2.3, 3.2, 4.1, 4.2, 5.2, 5.3, 6.1, 6.2 and 6.3)
  9. Develop a strategy for their role in enhancing inter-professional team effectiveness (Capability 1.1, 1.2, 1.3, 2.1, 2.2, 2.3, 3.2, 4.1, 4.2, 5.2, 5.3, 6.1, 6.2 and 6.3)
  10. Recognise and interpret the personal challenges they face when leading and managing change, whether as a front-line nurse or in a formal leadership and management position, and identify approaches for continually developing their personal management and leadership skills (Capability 1.1, 1.3, 2.3, 3.2, 4.1, 4.2, 5.1, 5.2, 5.3, 6.1, 6.2 and 6.3)

Assessments

Assessment Type Percentage Classification
Assignments -Reflection 10% Individual Coursework
Assignments - Leadership 30% Individual Coursework
Assignments- Teamwork 30% Individual Coursework
Assignments- Quality project 30% Group Coursework
Assessment Type Learning Outcome Addressed
1 2 3 4 5 6 7 8 9 10
Assignments -Reflection
Assignments - Leadership
Assignments- Teamwork
Assignments- Quality project

Workload Expectations

This course is a standard [30] point course and students are expected to spend 15 hours per week involved in each 30 point course that they are enrolled in.

For this course, you can expect [40] hours of lectures and small group activity, group project work [10] hours, [150] hours of reading and thinking about the content and [100] hours of work on assignments.

Delivery Mode

Campus Experience

Attendance is expected at scheduled activities including lectures, tutorials and on-line discussion groups to complete components of the course.
Lectures will be available as recordings if permission granted by guest presenters.  Other learning activities including tutorials will not be available as recordings.
The course will include live online events including group discussions.
The activities for the course are scheduled as timetabled on the Canvas calendar.

Learning Resources

Course materials are made available in a learning and collaboration tool called Canvas which also includes reading lists and lecture recordings (where available).

Please remember that the recording of any class on a personal device requires the permission of the instructor.

Course readings and other resources, such as videos, podcasts are uploaded to Canvas.

Student Feedback

At the end of every semester students will be invited to give feedback on the course and teaching through a tool called SET or Qualtrics. The lecturers and course co-ordinators will consider all feedback and respond with summaries and actions.

Your feedback helps teachers to improve the course and its delivery for future students.

Class Representatives in each class can take feedback to the department and faculty staff-student consultative committees.

Feedback remains positive, face to face classroom discussion is valued.

Academic Integrity

The University of Auckland will not tolerate cheating, or assisting others to cheat, and views cheating in coursework as a serious academic offence. The work that a student submits for grading must be the student's own work, reflecting their learning. Where work from other sources is used, it must be properly acknowledged and referenced. This requirement also applies to sources on the internet. A student's assessed work may be reviewed against online source material using computerised detection mechanisms.

Students must complete the Academic Integrity course during the first week of the course.

Class Representatives

Class representatives are students tasked with representing student issues to departments, faculties, and the wider university. If you have a complaint about this course, please contact your class rep who will know how to raise it in the right channels. See your departmental noticeboard for contact details for your class reps.

Inclusive Learning

All students are asked to discuss any impairment related requirements privately, face to face and/or in written form with the course coordinator, lecturer or tutor.

Student Disability Services also provides support for students with a wide range of impairments, both visible and invisible, to succeed and excel at the University. For more information and contact details, please visit the Student Disability Services’ website http://disability.auckland.ac.nz

In the past, we have become aware that some students have dyslexia, so early contact with the Course Director can ensure appropriate resources and support are put in place to support learning and development.

Special Circumstances

If your ability to complete assessed coursework is affected by illness or other personal circumstances outside of your control, contact a member of teaching staff as soon as possible before the assessment is due.

If your personal circumstances significantly affect your performance, or preparation, for an exam or eligible written test, refer to the University’s aegrotat or compassionate consideration page https://www.auckland.ac.nz/en/students/academic-information/exams-and-final-results/during-exams/aegrotat-and-compassionate-consideration.html.

This should be done as soon as possible and no later than seven days after the affected test or exam date.

Learning Continuity

In the event of an unexpected disruption, we undertake to maintain the continuity and standard of teaching and learning in all your courses throughout the year. If there are unexpected disruptions the University has contingency plans to ensure that access to your course continues and course assessment continues to meet the principles of the University’s assessment policy. Some adjustments may need to be made in emergencies. You will be kept fully informed by your course co-ordinator/director, and if disruption occurs you should refer to the university website for information about how to proceed.

The delivery mode may change depending on COVID restrictions. Any changes will be communicated through Canvas.

Student Charter and Responsibilities

The Student Charter assumes and acknowledges that students are active participants in the learning process and that they have responsibilities to the institution and the international community of scholars. The University expects that students will act at all times in a way that demonstrates respect for the rights of other students and staff so that the learning environment is both safe and productive. For further information visit Student Charter https://www.auckland.ac.nz/en/students/forms-policies-and-guidelines/student-policies-and-guidelines/student-charter.html.

Disclaimer

Elements of this outline may be subject to change. The latest information about the course will be available for enrolled students in Canvas.

In this course students may be asked to submit coursework assessments digitally. The University reserves the right to conduct scheduled tests and examinations for this course online or through the use of computers or other electronic devices. Where tests or examinations are conducted online remote invigilation arrangements may be used. In exceptional circumstances changes to elements of this course may be necessary at short notice. Students enrolled in this course will be informed of any such changes and the reasons for them, as soon as possible, through Canvas.