GLMI 710 : Innovation and Knowledge Management

Business and Economics

2024 Semester One (1243) (15 POINTS)

Course Prescription

Examines the role of innovation and knowledge in business profitability and growth. Includes knowledge as a foundation for innovation, core knowledge processes in organisations, understanding innovation processes in uncertain and complex environments, and collaborative innovation.

Course Overview

For thirty-plus years, scholars, consultants, and senior executives have recognised knowledge as a critical dimension in the innovation process for any organisation. Yet, effective knowledge management of innovation remains a perennial challenge for most organisations.
Knowledge can be conceptualised in different ways: possessive, processual, and indigenous views and their assumptions for managing knowledge processes for innovation are introduced in this course.
Grappling with knowledge processes for innovation, such as creation, transfer and orchestration, is even more important in the context of emerging technologies like artificial intelligence, machine learning, and nanotechnology, whose development or practical applications (or both) are still largely unrealised.
This course aims to:
  • Provide seminal frameworks to understand knowledge processes for innovation that are grounded in the academic disciplines of knowledge management and innovation management
  • Use those frameworks to explore what knowledge processes can be managed in the face of emerging technologies, which present opportunities and threats to innovation in several organisational contexts.

Course Requirements

Restriction: MGMT 721

Capabilities Developed in this Course

Capability 1: Disciplinary Knowledge and Practice
Capability 2: Critical Thinking
Capability 3: Solution Seeking
Capability 4: Communication and Engagement
Capability 5: Independence and Integrity
Capability 6: Social and Environmental Responsibilities
Graduate Profile: Master of Commerce

Learning Outcomes

By the end of this course, students will be able to:
  1. Distinguish different views of knowledge and their main principles (possessive, processual, and indigenous) and how they inform central knowledge processes (creation, transfer, diffusion) in the broader innovation process (Capability 1 and 6)
  2. Examine the role and management of central knowledge processes (creation, transfer, diffusion) in the broader innovation process (Capability 1, 2 and 4.2)
  3. Organise insights about different user/customer contexts and needs into actionable requirements to guide further exploration or exploitation of emerging technologies for innovation (Capability 1 and 3)
  4. Reflect on personal knowledge and limitations about an emerging technology and the opportunities and threats that technology presents for innovation in a given organisational context (Capability 1, 2, 4.1 and 5.1)

Assessments

Assessment Type Percentage Classification
Video Reflection (Assignment 1) 20% Individual Coursework
Topic Summaries (Assignment 2) 30% Group & Individual Coursework
Written Assignment (Assignment 3) 50% Individual Coursework
Assessment Type Learning Outcome Addressed
1 2 3 4
Video Reflection (Assignment 1)
Topic Summaries (Assignment 2)
Written Assignment (Assignment 3)

Workload Expectations

This course is a standard 15-point course, and students are expected to spend 12-15 hours per week in each 15-point course they are enrolled in.

For this course, students can expect one 3-hour class per week. There, we clarify key concepts in the pre-set readings and discuss them with regard to contemporary situations that students are working on and the lecturers prescribe. There are assignment Q&A sessions some weeks. Weeks 11 and 12 are dedicated to completing the 50% written assignment and the lecturer is available for 1:1 and small group meetings.

Outside classes, students are expected to spend up to 5 hours each week preparing for class and 5 hours working on assignments.

Delivery Mode

Campus Experience

Attendance is expected at scheduled activities, including the weekly three-hour lecture in Weeks 1-1o. The class time in Weeks 11 and 12 is dedicated to working on the written assignment.

Lectures will be available as recordings. Students should be aware that the audio recording of group discussions and input from the students is poor, and video capabilities cannot capture them. 

Other learning activities will not be available as recordings, including guest lectures and office hours.

The course will not include live online events unless the lecturer needs to self-isolate or if a University directive requires it. Week 11 will be used as a catch-up week if a class is postponed due to the lecturer's illness.

If students need to self-isolate or miss a class due to illness or other circumstances, the lecture recording will be available within 48 hours. Students in this situation can use the lecturer's office hours to ask clarifying questions or make an appointment to meet at another mutually suitable time. 

The activities for the course are scheduled as a standard weekly timetable.

Learning Resources

Course materials are made available in a learning and collaboration tool called Canvas which also includes reading lists and lecture recordings (where available).

Please remember that the recording of any class on a personal device requires the permission of the instructor.

Course materials are available in Canvas, The University's learning management system.
Please remember that recording any class on a personal device requires the lecturer's permission (before recording).
There is no coursebook or textbook. Readings are provided by the library and accessed via the Readings List on Canvas.
Assignment information and weekly instructions are provided on Canvas.

Student Feedback

At the end of every semester students will be invited to give feedback on the course and teaching through a tool called SET or Qualtrics. The lecturers and course co-ordinators will consider all feedback and respond with summaries and actions.

Your feedback helps teachers to improve the course and its delivery for future students.

Class Representatives in each class can take feedback to the department and faculty staff-student consultative committees.

The course was redeveloped for 2023. The core subjects - knowledge management and innovation - remain unchanged, but the context (emerging technologies), the learning outcomes, the assignments, and the learning activities are updated.
In 2024, the course continues, focusing on the knowledge management-innovation relationship in the context of emerging technologies.


Academic Integrity

The University of Auckland will not tolerate cheating, or assisting others to cheat, and views cheating in coursework as a serious academic offence. The work that a student submits for grading must be the student's own work, reflecting their learning. Where work from other sources is used, it must be properly acknowledged and referenced. This requirement also applies to sources on the internet. A student's assessed work may be reviewed for potential plagiarism or other forms of academic misconduct, using computerised detection mechanisms.

Class Representatives

Class representatives are students tasked with representing student issues to departments, faculties, and the wider university. If you have a complaint about this course, please contact your class rep who will know how to raise it in the right channels. See your departmental noticeboard for contact details for your class reps.

Inclusive Learning

All students are asked to discuss any impairment related requirements privately, face to face and/or in written form with the course coordinator, lecturer or tutor.

Student Disability Services also provides support for students with a wide range of impairments, both visible and invisible, to succeed and excel at the University. For more information and contact details, please visit the Student Disability Services’ website http://disability.auckland.ac.nz

Special Circumstances

If your ability to complete assessed coursework is affected by illness or other personal circumstances outside of your control, contact a member of teaching staff as soon as possible before the assessment is due.

If your personal circumstances significantly affect your performance, or preparation, for an exam or eligible written test, refer to the University’s aegrotat or compassionate consideration page https://www.auckland.ac.nz/en/students/academic-information/exams-and-final-results/during-exams/aegrotat-and-compassionate-consideration.html.

This should be done as soon as possible and no later than seven days after the affected test or exam date.

Learning Continuity

In the event of an unexpected disruption, we undertake to maintain the continuity and standard of teaching and learning in all your courses throughout the year. If there are unexpected disruptions the University has contingency plans to ensure that access to your course continues and course assessment continues to meet the principles of the University’s assessment policy. Some adjustments may need to be made in emergencies. You will be kept fully informed by your course co-ordinator/director, and if disruption occurs you should refer to the university website for information about how to proceed.

Student Charter and Responsibilities

The Student Charter assumes and acknowledges that students are active participants in the learning process and that they have responsibilities to the institution and the international community of scholars. The University expects that students will act at all times in a way that demonstrates respect for the rights of other students and staff so that the learning environment is both safe and productive. For further information visit Student Charter https://www.auckland.ac.nz/en/students/forms-policies-and-guidelines/student-policies-and-guidelines/student-charter.html.

Disclaimer

Elements of this outline may be subject to change. The latest information about the course will be available for enrolled students in Canvas.

In this course students may be asked to submit coursework assessments digitally. The University reserves the right to conduct scheduled tests and examinations for this course online or through the use of computers or other electronic devices. Where tests or examinations are conducted online remote invigilation arrangements may be used. In exceptional circumstances changes to elements of this course may be necessary at short notice. Students enrolled in this course will be informed of any such changes and the reasons for them, as soon as possible, through Canvas.

Published on 20/11/2023 07:40 p.m.