MKTG 304 : Digital Marketing

Business and Economics

2021 Semester One (1213) (15 POINTS)

Course Prescription

Examines how digital devices and applications are transforming the way organisations engage with consumers and how consumers search for, compare and select products. Develops understanding of how organisations use emerging technologies and how these influence consumer preference and decision-making. Builds skills in online data analytics and conducting research with an industry partner.

Course Overview

This course serves as an introduction to the theory and practice of holistic inbound digital marketing. It analyses how organisations can deliver benefits to customers and build trust by utilising existing and emerging digital marketing channels. This course helps to develop knowledge and skills specific to key aspects of digital marketing, including foundations of digital analytics, social media, content, email marketing, integration, and marketing automation. It also examines digital marketing trends and best industry practices, and introduces tools and resources relevant to the development of integrated digital marketing campaigns, from identifying areas where digital marketing efforts are most needed to creating a digital marketing campaign proposal.

Course Requirements

Prerequisite: MKTG 202 and 201 or 203 Restriction: INFOSYS 344

Capabilities Developed in this Course

Capability 1: Disciplinary Knowledge and Practice
Capability 2: Critical Thinking
Capability 3: Solution Seeking
Capability 4: Communication and Engagement
Capability 5: Independence and Integrity
Graduate Profile: Bachelor of Commerce

Learning Outcomes

By the end of this course, students will be able to:
  1. Demonstrate knowledge and skills specific to inbound digital marketing through analysing how real-world companies apply a customer-centric approach to their digital marketing strategies. (Capability 1 and 4.3)
  2. Select and apply digital marketing analytics tools and key metrics suitable for the analysis of a given case study to identify areas where marketing efforts are most needed. (Capability 2 and 4.2)
  3. Apply knowledge and skills gained through the course in completing an industry-recognised certification that covers key aspects of digital marketing. (Capability 5.1 and 5.2)
  4. Propose the optimal channel mix and content strategies tailored to a specific target market of a given business by providing content examples and scheduling tactics. (Capability 3)
  5. Outline a data-driven digital marketing campaign for a given business that aligns with the business’ overall marketing goals and addresses the problems/needs of target markets. (Capability 1, 4.1 and 4.3)

Assessments

Assessment Type Percentage Classification
Mini-Practicals (4) 20% Group & Individual Coursework
Professional Development/Industry Certification 15% Individual Coursework
Report: Digital Marketing Audit 35% Individual Coursework
Digital Marketing Project (Proposal & Video Presentation) 30% Group & Individual Coursework
Assessment Type Learning Outcome Addressed
1 2 3 4 5
Mini-Practicals (4)
Professional Development/Industry Certification
Report: Digital Marketing Audit
Digital Marketing Project (Proposal & Video Presentation)
Team-based assignments such as Practicals and Digital Marketing Project include an individual component - a peer evaluation that counts toward the assignment grade.

The assessments are worth a total of 100%. To pass this course, students must achieve a minimum of 50% overall.

Workload Expectations

This course is a standard 15 point course. Students are expected to spend 10 hours per week on each 15 point course that they are enrolled in.

For this course, you can expect 1 hour of lectures, a 2 hour tutorial, 3 hours of reading and thinking about the content, and 4 hours of work on assignments and/or an industry certification.

Delivery Mode

Campus Experience

Due to the applied practical nature of the course, attendance is expected at all scheduled activities including tutorials to complete components of the course.
Mini-lectures will be available as recordings. Other learning activities including tutorials will not be available as recordings.
The course will include live online events such as starter activities/polls/discussions.
Attendance on campus is required for industry expert sessions and presentations of the final team-based assignment (Digital Marketing Proposal).
The activities for the course are scheduled as a standard weekly timetable.

Learning Resources

There is no textbook for the course due to the ever-changing nature of digital marketing. The course will be using a combination of relevant academic articles and resources from the best industry platforms such as Hubspot, Hootsuite, SEMRush, and Sprout Social.

Student Feedback

At the end of every semester students will be invited to give feedback on the course and teaching through a tool called SET or Qualtrics. The lecturers and course co-ordinators will consider all feedback and respond with summaries and actions.

Your feedback helps teachers to improve the course and its delivery for future students.

Class Representatives in each class can take feedback to the department and faculty staff-student consultative committees.

Digital Resources

Course materials are made available in a learning and collaboration tool called Canvas which also includes reading lists and lecture recordings (where available).

Please remember that the recording of any class on a personal device requires the permission of the instructor.

Some course components are based on Hubspot Marketing Hub, a leading industry CRM platform, specifically for activities related to social media, content, and email marketing.

Industry tools and resources for digital marketing audit and content creation are also integrated in class activities and assessments.

Academic Integrity

The University of Auckland will not tolerate cheating, or assisting others to cheat, and views cheating in coursework as a serious academic offence. The work that a student submits for grading must be the student's own work, reflecting their learning. Where work from other sources is used, it must be properly acknowledged and referenced. This requirement also applies to sources on the internet. A student's assessed work may be reviewed against online source material using computerised detection mechanisms.

Inclusive Learning

All students are asked to discuss any impairment related requirements privately, face to face and/or in written form with the course coordinator, lecturer or tutor.

Student Disability Services also provides support for students with a wide range of impairments, both visible and invisible, to succeed and excel at the University. For more information and contact details, please visit the Student Disability Services’ website http://disability.auckland.ac.nz

Special Circumstances

If your ability to complete assessed coursework is affected by illness or other personal circumstances outside of your control, contact a member of teaching staff as soon as possible before the assessment is due.

If your personal circumstances significantly affect your performance, or preparation, for an exam or eligible written test, refer to the University’s aegrotat or compassionate consideration page https://www.auckland.ac.nz/en/students/academic-information/exams-and-final-results/during-exams/aegrotat-and-compassionate-consideration.html.

This should be done as soon as possible and no later than seven days after the affected test or exam date.

Learning Continuity

In the event of an unexpected disruption we undertake to maintain the continuity and standard of teaching and learning in all your courses throughout the year. If there are unexpected disruptions the University has contingency plans to ensure that access to your course continues and your assessment is fair, and not compromised. Some adjustments may need to be made in emergencies. You will be kept fully informed by your course co-ordinator, and if disruption occurs you should refer to the University Website for information about how to proceed.

Student Charter and Responsibilities

The Student Charter assumes and acknowledges that students are active participants in the learning process and that they have responsibilities to the institution and the international community of scholars. The University expects that students will act at all times in a way that demonstrates respect for the rights of other students and staff so that the learning environment is both safe and productive. For further information visit Student Charter https://www.auckland.ac.nz/en/students/forms-policies-and-guidelines/student-policies-and-guidelines/student-charter.html.

Disclaimer

Elements of this outline may be subject to change. The latest information about the course will be available for enrolled students in Canvas.

In this course you may be asked to submit your coursework assessments digitally. The University reserves the right to conduct scheduled tests and examinations for this course online or through the use of computers or other electronic devices. Where tests or examinations are conducted online remote invigilation arrangements may be used. The final decision on the completion mode for a test or examination, and remote invigilation arrangements where applicable, will be advised to students at least 10 days prior to the scheduled date of the assessment, or in the case of an examination when the examination timetable is published.

Published on 29/11/2020 12:55 p.m.