OPSMGT 255 : Introduction to Operations and Supply Chain Management

Business and Economics

2024 Semester One (1243) (15 POINTS)

Course Prescription

An introduction to important decision areas in operations and supply chain management. Modelling and analytical skills will be developed and supporting techniques/tools will be introduced using spreadsheets. Common qualitative and quantitative aspects of supply chain management will be discussed.

Course Overview

The course provides an introductory understanding of operations and supply chain management that will serve as a good foundation for such Stage-III courses as operations and supply chain strategy, business logistics, and strategic procurement. The course has multiple goals, including providing students with a range of skills. Students will master the fundamentals of operations and supply chain management thinking, including an understanding of the strategic issues relating to the operations and supply chain management functions in the global business environment. Students will learn to identify areas for improvement and will be able to apply a range of new tools to exercise the appropriate improvements. Development of modelling and analytical skills in the computer labs will equip students with the ability to solve several common types of operations and supply chain management problems. The course also discusses how information technology can improve the competitive position of the entire supply chain. These skills are developed through class material, practice in class, assignments, and case studies.

Course Requirements

Prerequisite: BUSINESS 111 and 15 points from ECON 221, ENGSCI 211, STATS 101, 108

Capabilities Developed in this Course

Capability 2: Sustainability
Capability 3: Knowledge and Practice
Capability 4: Critical Thinking
Capability 5: Solution Seeking
Capability 6: Communication
Capability 7: Collaboration
Capability 8: Ethics and Professionalism
Graduate Profile: Bachelor of Commerce

Learning Outcomes

By the end of this course, students will be able to:
  1. Explain the importance of operations and supply chain management in today’s global environment and show how its effective implementation can lead to competitive advantages. (Capability 3.1 and 3.2)
  2. Identify operations and supply chain management issues and choose appropriate tools and techniques to enhance operations and supply chain management. (Capability 4.1, 4.2, 5.1 and 5.2)
  3. Construct models using spreadsheets to solve simple operations and supply chain management problems. (Capability 5.1 and 5.2)
  4. Develop a business report that demonstrates the application of theoretical concepts in practice, working in teams and building on feedback to revise conclusions. (Capability 6.1, 6.2, 7.1, 8.1 and 8.2)
  5. Discuss and reflect on key challenges and solutions to improving operations and supply chain sustainability. (Capability 2.2, 3.1 and 3.2)


Assessment Type Percentage Classification
Assignments 30% Individual Coursework
Project 20% Group Coursework
Laboratories 5% Individual Coursework
Final Exam 45% Individual Examination
Assessment Type Learning Outcome Addressed
1 2 3 4 5
Final Exam

Workload Expectations

This course is a standard 15-point course and students are expected to spend 10 hours per week involved in each 15 point course that they are enrolled in.

For this course, you can expect 2 hours of lectures, a 1-hour computer lab session, 4 hours of reading and reflecting upon the content and 3 hours of work on assignments and/or test/exam preparation.

Delivery Mode

Campus Experience

Attendance is required at scheduled activities including labs to receive credit for components of the course.
Lectures will be available as recordings. Other learning activities including labs will not be available as recordings.
The course may include live online events.
Exam details will be published through Canvas.
The activities for the course are scheduled as a standard weekly timetable.

Learning Resources

Course materials are made available in a learning and collaboration tool called Canvas which also includes reading lists and lecture recordings (where available).

Please remember that the recording of any class on a personal device requires the permission of the instructor.

Student Feedback

At the end of every semester students will be invited to give feedback on the course and teaching through a tool called SET or Qualtrics. The lecturers and course co-ordinators will consider all feedback and respond with summaries and actions.

Your feedback helps teachers to improve the course and its delivery for future students.

Class Representatives in each class can take feedback to the department and faculty staff-student consultative committees.

Feedback received about the course content, structure, and delivery will be considered for continuous improvement purposes for the current and future semesters.

Academic Integrity

The University of Auckland will not tolerate cheating, or assisting others to cheat, and views cheating in coursework as a serious academic offence. The work that a student submits for grading must be the student's own work, reflecting their learning. Where work from other sources is used, it must be properly acknowledged and referenced. This requirement also applies to sources on the internet. A student's assessed work may be reviewed for potential plagiarism or other forms of academic misconduct, using computerised detection mechanisms.

Class Representatives

Class representatives are students tasked with representing student issues to departments, faculties, and the wider university. If you have a complaint about this course, please contact your class rep who will know how to raise it in the right channels. See your departmental noticeboard for contact details for your class reps.

Inclusive Learning

All students are asked to discuss any impairment related requirements privately, face to face and/or in written form with the course coordinator, lecturer or tutor.

Student Disability Services also provides support for students with a wide range of impairments, both visible and invisible, to succeed and excel at the University. For more information and contact details, please visit the Student Disability Services’ website http://disability.auckland.ac.nz

Special Circumstances

If your ability to complete assessed coursework is affected by illness or other personal circumstances outside of your control, contact a member of teaching staff as soon as possible before the assessment is due.

If your personal circumstances significantly affect your performance, or preparation, for an exam or eligible written test, refer to the University’s aegrotat or compassionate consideration page https://www.auckland.ac.nz/en/students/academic-information/exams-and-final-results/during-exams/aegrotat-and-compassionate-consideration.html.

This should be done as soon as possible and no later than seven days after the affected test or exam date.

Learning Continuity

In the event of an unexpected disruption, we undertake to maintain the continuity and standard of teaching and learning in all your courses throughout the year. If there are unexpected disruptions the University has contingency plans to ensure that access to your course continues and course assessment continues to meet the principles of the University’s assessment policy. Some adjustments may need to be made in emergencies. You will be kept fully informed by your course co-ordinator/director, and if disruption occurs you should refer to the university website for information about how to proceed.

Student Charter and Responsibilities

The Student Charter assumes and acknowledges that students are active participants in the learning process and that they have responsibilities to the institution and the international community of scholars. The University expects that students will act at all times in a way that demonstrates respect for the rights of other students and staff so that the learning environment is both safe and productive. For further information visit Student Charter https://www.auckland.ac.nz/en/students/forms-policies-and-guidelines/student-policies-and-guidelines/student-charter.html.


Elements of this outline may be subject to change. The latest information about the course will be available for enrolled students in Canvas.

In this course students may be asked to submit coursework assessments digitally. The University reserves the right to conduct scheduled tests and examinations for this course online or through the use of computers or other electronic devices. Where tests or examinations are conducted online remote invigilation arrangements may be used. In exceptional circumstances changes to elements of this course may be necessary at short notice. Students enrolled in this course will be informed of any such changes and the reasons for them, as soon as possible, through Canvas.

Published on 19/02/2024 02:13 p.m.